Ultra Lounge
Policies

We require 24 hours advanced notice if you would like your dog to stay beyond 8pm ('til 11pm) so we can staff accordingly.

 

Dogs need to pass a 1 hour behaviour exam before staying in the lounge

 

A Half Day is 4 hours. A Full Day is anything over 4 hours - no exceptions.

 

No refunds on Packages.

 

Packages cannot be split up -Half days cannot be used together to make a full day, and vice versa

 

Packages never expire.

 

NO breakable containers of any kind will be permitted in the lounge

 

All Dogs must be spayed/neutered by 6 months of age.

 

Dogs who "mark" will wear a comfortable belly band which we provide.

 

ALL vaccinations must be up to date to enter the lounge - including bordetella. We accept Titre testing.

 

Kennel cough is always a risk in a multi-dog environment. We will not be held liable for any costs associated with vetting for any illness a dog can acquire while interacting with other dogs. We have a rigorous daily cleaning regime, have 12 shared water bowls and the dogs receive daily walks. By permitting your dog into the Ultra Lounge, you accept responsibility for any veterinary care your dog may require.